For one-time services (Keyword Intelligence Report, Technical Site Audit, Content and Authority Strategy), a full refund is available if no work has begun. Once the research or audit phase has started, a partial refund of 50% is available within 7 days. No refund is available after the deliverable has been sent.
For monthly retainer services (Link Acquisition, Local Map Ranking, Full SEO Management), the first month is non-refundable after onboarding has begun. Subsequent months may be cancelled with 30 days written notice. We do not refund partial months.
Package refunds follow the same rules as the included services. If work has begun on any component, the non-started components are refundable pro-rata.
Add-ons are refundable before delivery. Support hours are refundable before the session takes place.
Contact us at info@seoeclipse.com with your order reference and reason. We respond within 3 business days. Approved refunds are processed within 7-10 business days via the original payment method.
No refund is available for services refused due to misuse or breach of our Terms of Service.
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